Steve Allen's book Dumbth devotes a lot of time to hours* he's wasted in conversation via telephone with people who just don't get it and never will.
I had such a conversation today.
Our office is participating in a program whereby employees are screened for common health conditions that can potentially raise insurance rates. I am not here to go into the pros and cons of this plan -- I've heard enough grumbling from co-workers on the subject to last a lifetime.
Unfortunately, I'm in the position of coordinating this project, which will take place in late January. Yesterday I retrieved a phone message from a young lady whose speech was full of hiccups and "up-talk" -- you know, when every statement is phrased as a question. "My name is Jennifer Smith? I'm calling to set up your screening?"
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Showing posts with label corporate culture. Show all posts
Showing posts with label corporate culture. Show all posts
Friday, December 10, 2010
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